Ethics & compliance related issues
We are committed to ensuring that our funds are used only for the intended purposes and in line with international standards and best practices. Nefco’s Ethics and Compliance function leads our work on integrity, ethics and accountability issues.
The world is unfortunately not perfect. Should you have a reason to suspect fraud, corruption or other type of misconduct, or you wish to file complaints or report other concerns related to Nefco’s activities, for example, safety hazards or unethical conduct in projects we finance, you can report to us through our online system. Reports can be made anonymously and confidentially.
We are using a secure and independent whistleblowing platform WhistleB, which is specifically designed for handling these types of issues. When clicking on the links below for filing complaints or reporting a concern, corruption or misconduct, you will be redirected to the WhistleB platform. The submitted report will be reviewed by an independent law firm (Wiersholm, NO) who will make the initial assessment.
If the report is related to Nefco and the substance of the report or complaint is covered by Nefco’s Legal Framework, the report will be forwarded to Nefco’s Ethics and Compliance Department. If the report in any way relates to the Ethics and Compliance Department, the matter will be handled through a process not involving any member of the Ethics and Compliance Department.
Complaints
An individual, a group of individuals or a legal entity which in its view has been, or may be, adversely affected by a decision or action by Nefco or a Nefco counterparty or by a Nefco funded project due to alleged non-compliance with Nefco policies, rules and procedures may file a complaint with Nefco.
Submit a complaint (link to WhistleB)
Report corruption and misconduct
Anyone who suspects a case of misconduct in activities related to Nefco is encouraged to report it. The report is confidential and can be submitted anonymously.
Report corruption and misconduct (link to WhistleB)
Report a concern
Our whistleblowing service is an early warning system to identify and reduce risks. It can be used to alert us about serious risks of wrongdoing affecting people, our funds or organisation, society, or the environment.
Submit an anonymous message (link to WhistleB)
Media enquiries
Anni Rein, Senior Communications Manager, anni.rein@nefco.int, +358 10 6180 852
See contact information for other members of our communications team.
Enquiries from Nordic companies
If you have questions about our SME financing options, visit the SME financing page to find a relevant contact or to fill out our SME contact form.
Job applications
If you are interested in joining Nefco – the Nordic Green Bank, check out our job vacancies or send us an open application.
Other enquiries
For all other enquiries, fill out our general enquiry form.
Contact Nefco staff
Visit the contact page to find contact information for all our staff members.